Guides / Online ordering
Commission-free online ordering for restaurants
Commission-free online ordering means guests order on your own page and you don't pay a percentage of each order to a marketplace. Someone still pays for card processing and software. With Forkrado Pro you pay $149 a month, guests pay a 5% service fee shown at checkout, and the restaurant pays no per-order fee.
What does commission-free really mean?
It means the platform doesn't take a percentage of your sales. It doesn't mean ordering is free. Card processing and software cost money, so look for who pays: the restaurant through a monthly fee, the guest through a service fee, or both. Honest providers show all three numbers.
How the numbers compare
| Option | Restaurant pays | Guest pays |
|---|---|---|
| DoorDash Marketplace delivery | 15% to 30% per order | App fees |
| DoorDash Marketplace pickup | 6% per order | App fees |
| Owner.com | $249/mo + 5% per order, or $499/mo | 5% fee |
| Forkrado Pro | $149/mo, $0 per order | 5% fee |
Prices from each company's public pricing page as of October 1, 2026. Check current pricing before you decide.
Example: 150 delivery orders a month
At an average order of $32 and a 25% commission, 150 app delivery orders cost about $1,200 a month in commission. Moving those orders to your own page on Forkrado Pro costs $149 a month, so you keep about $1,050 a month, or roughly $12,600 a year. This leaves out the cost of drivers for your own delivery and assumes the same menu prices on both channels.
Do you lose new customers by leaving the apps?
You don't have to leave. Many restaurants keep the apps for discovery and move regulars to their own page, where they keep the guest's contact details and pay no commission. Pickup is the easiest place to start.
What Forkrado ordering includes
- Ordering on your own site, linked from Google and Instagram.
- Orders that print on your Square or Clover POS, or on our kitchen tablet.
- One menu, with items marked sold out in one tap.
- Every online guest added to your own guest list.
- Payouts through Stripe, usually within 2 business days.
Questions owners ask
Is commission-free ordering really free?
No ordering is free. Commission-free means no percentage of sales. Check the monthly fee and any guest fee.
Who pays card processing on Forkrado?
The 5% guest service fee covers card processing, so the restaurant pays no per-order fees.
Can I keep DoorDash and Uber Eats?
Yes. Most restaurants use both and move regulars to their own page over time.
Is a guest service fee legal in Colorado?
Yes, if it is disclosed properly. Colorado requires mandatory fees to be included in the price or clearly disclosed. See our guide to the Colorado fee law.
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