Legal
SMS Terms
The short version
- We only text you if you opted in.
- Reply STOP to stop. Reply HELP for help.
- Message frequency varies. Message and data rates may apply.
- We never share your number for marketing.
1. Our text message programs
| Program | Who receives it | What we send |
|---|---|---|
| Forkrado Reports and Account Alerts | Restaurant owners and staff who request a report or use Forkrado | Your free ranking report, account alerts (such as hours changed on Google, 1-star reviews waiting for approval, holiday hours reminders), support replies and occasional product updates |
| Restaurant messages sent through Forkrado | Guests who opt in with a restaurant that uses Forkrado | Order updates and the restaurant's own offers and news. See Section 5 |
2. How you opt in
You opt in by checking the text message consent box on a Forkrado form, such as the free report form on forkrado.com, or by giving consent in Forkrado Studio. The consent box is never pre-checked. Consent is not a condition of purchase.
After you opt in, you receive a confirmation text that names Forkrado and explains how to opt out.
3. Message frequency and cost
- Message frequency varies with your account activity. Most owners receive a few messages a week.
- Message and data rates may apply, depending on your mobile plan.
- Forkrado does not charge you for receiving text messages.
4. Opting out and getting help
- Stop: reply STOP, CANCEL, END, QUIT or UNSUBSCRIBE to any message. You'll get one final message confirming you're unsubscribed, and no more after that.
- Rejoin: reply START to opt back in.
- Help: reply HELP for help, or contact support@forkrado.com or (720) 900-5320.
Carriers are not liable for delayed or undelivered messages. Supported carriers include the major U.S. wireless carriers.
5. Messages from restaurants that use Forkrado
Restaurants use Forkrado to text guests who opted in with them. In those messages the restaurant is the sender and is responsible for getting your consent. Every message names the restaurant and includes opt-out instructions. Replying STOP stops messages from that restaurant. Restaurants must follow these SMS Terms, our Terms of Service, the TCPA and carrier rules.
6. Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with third parties, except with the messaging providers that deliver our messages. See our Privacy Policy.
7. Support
Forkrado LLC, Denver, Colorado. support@forkrado.com. (720) 900-5320, 7 days a week.